Serving Minnesota +255 794 696 200 info@certifiedcares.com

FAQ

Frequently Asked Questions

Answers to common questions about our services, funding, caregivers and training.

We provide in-home services throughout Minnesota. Contact us to confirm availability at your address.

Create a free account and book a consultation online, or call us. We'll talk through your needs, review eligibility and funding options, and build a personalized care plan together.

A Personal Care Assistant (PCA) helps with activities of daily living such as bathing, dressing, grooming, eating, mobility and positioning, so people can stay safe and independent at home.

Many of our services may be covered through Medical Assistance (Medicaid), waiver programs, managed care plans or private pay. We'll help you understand which options apply to you.

Yes. We match caregivers based on needs, personality and schedule, and we're always happy to make changes so you feel comfortable.

Every caregiver completes background checks and required training before working with clients, plus ongoing education throughout the year.

Yes. We offer caregiver fundamentals, CPR & First Aid, dementia care, medication administration, family caregiver training and custom on-site sessions. Request training from your client account.

Log in to your account to book appointments, request training, see status updates and cancel upcoming visits — all in one place.

Still have questions?

Our team is happy to help. Send us a message and we’ll get back to you quickly.